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Five Ways To Build Your Sales Confidence , Success

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Five Ways To Build Your Sales Confidence

Selling can be difficult, especially for people who have occasional bouts of insecurity and shyness.

One day, they'll be outgoing and worldly, fit and ready to handle whoever comes their way and whatever is thrown at them.

On the next, they'll feel utterly weak and wimpy, and have to find some way to kick start their efforts.

This article is meant to help you with the second sort of day, the one that tries salespeople's souls.

Here are five things you can do, right away, to turn the tide:

(1) Concentrate on the fact that your product or service benefits lots of people; not just you. Visualize people benefiting, their lives improving in some substantial way because you delivered, you put your item into their hands. For example, I'll never forget the time that a Northern California client said, "Thank you for being so persistent!” after I finished doing some seminars for her customer service people. She knew that I went out of my way to stay on her about doing the programs, and she was happy I did!

(2) Tell yourself that whatever cloud you're operating under will soon pass, and it will go away faster if you busy yourself with constructive activity.

(3) Get something minor done, of which you can be proud. For instance, let's say you have a list without any contact names on it. Call those companies, seeking only those names, noting them when you obtain them.

(4) Tell yourself, "Every day, in every way, I'm getting better and better!” It may feel untrue, but our greatest growth comes when we least notice it.

(5) D

o something you have been putting off. Once you get the edge on a procrastination item, you can feel so energized that everything else seems easy to hurdle.

Slumps, mood swings, and disappointments are things we all have to face, from time to time. The real winners continue to progress, even in the face of these challenges, by doing whatever they can, to change the tide.


Dr. Gary S. Goodman, President of Customersatisfaction.com, is a popular keynote speaker, management consultant, and seminar leader and the best-selling author of 12 books, including Reach Out & Sell Someone® and Monitoring, Measuring & Managing Customer Service, and the audio program, "The Law of Large Numbers: How To Make Success Inevitable,” published by Nightingale-Conant. He is a frequent guest on radio and television, worldwide. A Ph.D. from USC's Annenberg School, a Loyola lawyer, and an MBA from the Peter F. Drucker School at Claremont Graduate University, Gary offers programs through UCLA Extension and numerous universities, trade associations, and other organizations in the United States and abroad. He is headquartered in Glendale, California, and he can be reached at (818) 243-7338 or at: gary@customersatisfaction.com.


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