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Do More By Deleting More!

The famous Father of Modern Management, Peter. F. Drucker, who was also my professor, said businesses are fairly good at adopting new practices, but they're terrible at terminating the old.

His remedy: systematically abandon those products and processes that are obsolete, before they constitute a huge cash drain and management distraction.

The same good advice applies to individuals.

All of us have to-do lists of some kind, even if they are just a couple of entries in our planners or calendars. It's fairly clear that these items represent things we want to do and goals we want to accomplish.

No problem, but have you ever considered developing a Don't Do list?

From a fitness standpoint, you could enter: "Don't eat dessert,” or "No sweets.”

Another fitness tip, which is also an effective time management concept, is to "Stop taking calls, sitting down.”

You'd be amazed how much shorter you make conversations when you have them standing up. Also, your blood circulates, and your muscle tone improves.

If you're in the habit of trying to miss traffic, you might chide yourself by saying, "Stop leaving work, early!”

Interpersonal communication and diplomacy could be improved: "Stop talking about yourself!”

I think you can see the potential of such a device.

Sometimes we're motivated by positives, but we're also motivated by negativity. Corrections and ti

ny admonishments can get our attention, when upbeat to-do lists cannot.

Use the full spectrum of motivation when you plan your day, and remember, getting more done sometimes necessitates abandoning what isn't working!


Dr. Gary S. Goodman, President of Customersatisfaction.com, is a popular keynote speaker, management consultant, and seminar leader and the best-selling author of 12 books, including Reach Out & Sell Someone® and Monitoring, Measuring & Managing Customer Service, and the audio program, "The Law of Large Numbers: How To Make Success Inevitable,” published by Nightingale-Conant. He is a frequent guest on radio and television, worldwide. A Ph.D. from USC's Annenberg School, a Loyola lawyer, and an MBA from the Peter F. Drucker School at Claremont Graduate University, Gary offers programs through UCLA Extension and numerous universities, trade associations, and other organizations in the United States and abroad. He holds the rank of Shodan, 1st Degree Black Belt in Kenpo Karate. He is headquartered in Glendale, California, and he can be reached at (818) 243-7338 or at: gary@customersatisfaction.com.


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